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Time & Money Saving Features & Benefits



Features and Benefits ExplanationFeatures and Benefits Explanation






Customer Support manned on a 24/7 basis and staffed in Canada!


Fast, Intuitive and Easy to Use! 


  • eManifest Express's goal is to assist carriers in crossing the border by providing software that is FAST and EASY to use! 
    • The software is written to minimize keystrokes and integrate data between ACE & ACI databases.  
    • The system includes many innovative & tested features designed to improve productivity, increase visibility and reduce errors.  
    • Users can obtain an overview of many manifest in a single view.  
    • Pop-up windows automatically open when hovering over some fields providing detailed shipment & manifest information.
    • Depending on your internet speed Manifests can be completed in a few minutes or less, significantly quicker than government Portals.


Improve Safety and Productivity 

  • Text or e-mail messages can be automatically sent to Professional Transport Operators and / or alternative parties notifying them when: 
    • A customs broker's or importer's declaration is accepted by customs.
    • When a shipment requires a Canadian Food Inspection Agency (CFIA) inspection.
    • The status of your ACI shipment(s) in relation to the status of the ACI eManifest.
  • These features can improve road safety, dispatchers and support staff productivity by eliminating the need to check websites entry numbers & FDA prior notice status.  
    • Carriers may also find this feature beneficial when:
      • During after-hours periods when there may be limited or no staff available to check or verify shipment statues.
      • The customs broker doesn't have a website.
      • The customs broker's website doesn't have a feature allowing the carrier to query the status of their PARS or PAPS declaration. 
      • The Canadian destined shipment is imported by an importer who has posted their own customs bond and doesn't have a website to search for the entry number. (Note:  CBSA is promoting importers post their own bonds through their CARM initiative!)
  • Safety statics indicate a high percentage of accidents occur at trucks stops.  This feature may reduce the need for Professional Transport Operators to pull into truck stops or over at other un-safe locations to determine the status of their shipments prior to reporting to the border. 
  • If you are transporting shipments subject to a CFIA meat inspection and an re-inspection is required, the system can automatically send your Professional Transport Operator the meat inspection location.  This feature can save a carrier time, significant costs and inconvenience and may act as a safeguard particularly when a carrier is transporting a shipment which requires an inspection they weren't aware of.
    • Note:  Inspections are based on the commodity you are transporting and commodities like sausages and canned chilli etc. can be called up for inspection.  

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Increased Visibility & Improved Productivity by having e-mails Automatically Sent to Users Based on Customs Messages


  • Users can track / monitor individual manifests. 
    • This feature automatically sends specific users an e-mail each time a customs message is received. 
    • This allows users to be notified when manifest related events occur like a: submission, deletion, change or an amendment is accepted.  Users will also receive messages when an importer's / broker’s declaration has been received, has been accepted, the truck has arrived at the border, an inspection has occurred, when the truck has been released etc. 
    • Staff will find the feature useful when they must cancel a manifest and wait for the confirmation before submitting a new declaration. 
    • The feature can also be beneficial when staff are addressing other business requirements or when they may need to monitor manifests / shipments outside normal business hours from home etc.
  • CBSA's Release Notification System (RNS) messages are integrated into the system. 
    • These additional RNS messages improves a carrier visibility over some of the existing ACI messages because the messages are created later within the release process.  For instance, the “matched” message is sent to carriers when an importer / customs broker submits their declaration and it passes preliminary validations within the CBSA system.  It does not mean the importer's or broker's declaration has passed a Border Services Officer’s review or met other government agency or agencies release requirements.
    • Integrating the RNS system also allows the software to automatically highlight port discrepancies between a carrier's and customs brokers declarations allowing carriers to proactively address potential border delays prior to the truck reporting to the border.


Manifests Queued Up For Processing

  • CBSA and CBP have and continue to have reliability and performance issues that have led to outages, delays and customs penalties.  eManifest Express software uses Electronic Data Interchange (EDI) standards where eManifest declarations are queued up for processing after CBSA or CBP's systems become operational.  This allows carriers to continue to submit their ACI and ACE manifests during system outages reducing carrier delays and the potential for penalties once the customs system(s) begin processing declarations.   


Video Training Tutorials

  • Short video tutorials are available to show users how to operate the software.  
    • This great feature allows users to target their learning & review the software at their own pace.


Sign up for a 30 Day Complementary Trial  and /or a Demonstration.    


ACI and ACE Lead Sheets


  • ACE and ACI eManifest lead sheets can be printed, faxed or e-mailed to your Professional Transport Operators once the manifests have been completed.  


Prepare, Print, email or Fax A8A Cargo Control Manifests 


Barcoded A8A cargo control forms can be created using ACI shipment information.

  • A8A's can be printed, faxed and emailed from the system.  
  • Creating the A8A's using the ACI shipment information will improve legibility, ensures shipment information reported in ACI matches the information.
  • Printed A8A cargo control documents can be prepared in advance used for In-Bond shipments, exceptional clearances, Failed PARS declarations, systems outages and may be optionally presented for some other clearance types.  Carriers should refer to the eManifest business rules or refer to  CBSA D Memo D3-1-1 and D3-4-2 for additional information.  


Internal Tools Built-in to Improve Communication, Visibility and Compliance


  • ACI prior notice countdown clock has been added to assist carriers in knowing when their one-hour prior notice period has been met.
  • e-mail notifications are automatically sent to users when CBSA requests additional information related to a manifest or rejects a manifest after the truck has arrived at the border.  This feature may assist carriers from receiving AMPS penalties.
  • e-mail notifications are sent to users when CBP sends bond reporting warnings. 
  • The software has comment screens at the shipment and manifest levels where users can enter information into the system they may wish to track. 
    • Users can use these screens to improve communication between peers and shifts and track specific shipment & manifest information.  
    • Carries may elect to use these comment screens to track clearance issues & border delays and use the information to support detention charges.
  • A Verification History screen has been built into the system at the manifest level. 
    • This feature can be used for training and a quality control. 


ACI D4 Notices

  • The system incorporates the full suite of ACI notices related to the implementation of ACI Freight Forwarders functionality and CBSA's Single Window Initiative.   Carriers involved in transporting Freight Forwarder's consolidations or wishing to gain a better visibility into the movement and shipment releases will benefit from these messages. 


Sign up for a 30 Day Complementary Trial and / or a Demonstration


One Database for Both ACE and ACI Declarations


  • The truck, trailer, driver & passenger databases are integrated between the ACE and ACI systems.
    • Shipper and consignee databases can be searched and used between the ACE and ACI modules.  
    • Maintaining an integrated database saves time and money compared to the government ACE and ACI eManifest portals.  


Built in Support Wiki


  • A comprehensive support Wiki is built into the system that includes:
    • An extensive resource of Canadian and U.S. customs information.
    • Instructions on how to use software.
    • This readily available source of customs information saves carriers time and money looking up customs information on how to properly declare shipments they do not be familiar with.


Data Maintained Indefinitely


  • Both CBP and CBSA have minimum record keeping requirements.  
    • This feature may assist carriers in resolving customs inquiries, Customs Penalties, and in meeting their record keeping requirements.
    • CBSA has published highway carrier’s record keeping requirements (including electronic records) in D3-4-2 and within the Transportation of Goods Regulations.  The record keeping requirements specify carriers must maintain their records for at least three years commencing January 1st the year after the declaration. 
    • CBSA has also notified carriers the ACI Portal is communication tool and has not been designed to meet a carrier’s record keeping requirements.  Carries using the ACI Portal must print and/ or save appropriate records.
    • CBP requires carriers maintain their records for 5 years.  
    • Carriers who are using the EDI transmission methodologies should review their compliance strategies to determine whether they meet the CBSA and CBP record keeping  requirements.  If the EDI data is purged too early one option may be to route your EDI data through eManifest Express using our API standard.
    • Non-compliant carriers may be subject to customs penalties.


No Database Limitations Related to Shippers, Consignees, Equipment, Drivers, Shipments & Manifests


  •  The Software does not have any database limitations.
    • Both the ACE and ACI government Portals have database limitations related the number of shippers, consignees and pieces of equipment. 


Easily Assign Another Carriers CCNs to Your ACI Manifest


  • The software allows carriers to easily assign another carrier's cargo control number(s) / shipment(s) to their ACI manifests based on another primary carrier’s PARS / cargo control number(s).
    • This feature is typically used by carriers who are transporting another LTL or TL carrier's shipments.


Provide Canadian Proof Clearances based on the Release Notification System


The RNS system can be used to produce a Release Notification Report.  This report meets CBSA proof of clearance requirements and can be used by carriers to provide a proof of release for shippers, consignees and third parties.  When affixing the PARS / cargo control number onto the bill of lading this report can assist carriers in reducing the possibility of releasing confidential invoice information to an unauthorized party. 


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Spot Incorrect PARS numbers


  • Due to the changes implemented by CBSA on March 5, 2017 carriers now will have to use the ACI EDI message "Document not on File" message to spot and address instances where an importer or customs broker has miskeyed the PARS or cargo control number.  (Note:  The frequency of this type of occurrence depends on a number of factors ranging from the number of shipments a carrier transports to the font and the size and type of human number on a PARS barcodes or cargo control numbers.)  An PARS sticker legibility article can be found in the Insights from the Inside section of this website. 


 Query the status of any PARS shipment.


  • The RNS system allows carriers to query the status of their PARS number or another carrier's PARS number they may be transporting.  
    • This allows secondary carriers to have greater visibility into the statuses of the shipments they are transporting.
    • This feature allows carriers to address potential delays by querying shipments they believe have been set up by the customs broker / importer and the EDI message has not been received from CBSA.
    • This system also allows secondary carriers to obtain an electronic release for secondary carrier's shipments they may be transporting. 


Create US Bonds


  • The software allows carriers to create IT, T&E and IE bonds ACE or V type bonds.  
    • Users can also print, fax or email the Transportation Entry and Manifest of Goods Subject To CBP Inspection and Permit, CBP form 7512.
    • Note:  CBP has published new Bond Requirements on September 28, 2017 with the implementation date of November 27, 2017.  The full implementation of the new requirements has been postponed until July 2, 2018.  Carriers should ensure they are aware of the new requirements.  Please refer to the Industry News tab for additional information.