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Detailed Features & Benefits

In the trucking industry "Time is Money"!  When it comes to Customs "The Devil is in the Details".  Below are a few details... 





Features and Benefits ExplanationFeatures and Benefits Explanation



 Customer Support manned on a 24/7 basis and staffed in Canada!


Fast, Intuitive and Easy to Use!  

  • eManifest Express's goal is to assist carriers in crossing the border by providing software that is FAST and EASY to use! 
    • The software is written to minimize keystrokes and integrate data between ACE & ACI databases.  
    • The system includes many innovative & tested features designed to improve productivity, increase visibility, reduce errors while flagging potential customs concerns.  
    • Users can obtain an overview of many manifests in a single view.  
    • Pop-up windows automatically open when hovering over some fields providing detailed shipment & manifest information.
    • Depending on your internet speed Manifests can be completed in a few minutes or less, significantly quicker than government portals.


Improved Productivity 

  • Text or e-mail messages can be automatically sent to your Professional Transport Operators and / or alternative parties notifying them when: 
    • A customs broker's or importer's declaration is accepted by customs.
    • When a shipment requires a Canadian Food Inspection Agency (CFIA) inspection.
    • The status of your ACI shipment(s) in relation to the status of the ACI eManifest.
  • Dispatchers and support staff may be more productive since the entry numbers and FDA prior notice status are automatically posted.  
    • Carriers may also find this feature beneficial when:
      • During after-hours periods when there may be limited or no staff available to check or verify shipment statues.
      • The importer or customs broker doesn't have a website to check the status of the shipment.
      • The customs broker's website doesn't have a feature allowing the carrier to query the status of their PARS or PAPS declaration. 
      • The Canadian destined shipment is imported by an importer who has posted their own customs bond and doesn't have a website to search for the entry number. (Note: CBSA is promoting importers post their own bonds through their CARM initiative!)
  • Statistically many accidents occur at truck stops.  Since the system can automatically send entry numbers for each shipment it may reduce the the number of times a Professional Transport Operator may need to stop. 
  • If you are transporting shipments subject to a CFIA meat inspection and an inspection is required, the system can automatically send your Professional Transport Operator the meat inspection location.  This feature can save a carrier time, significant costs especially in instances where a driver / carrier may not be aware they are transporting a shipment that requires an inspection.
    • Note:  Inspections are based on the commodity you are transporting and commodities like sausages and canned chilli etc. can be called up for inspection.  


Increased Visibility & Improved Productivity  

  • A banner is displayed notifying users when CBSA & CBP outages are occurring.
  • Users can track / monitor individual manifests. 
    • This feature automatically sends specific users an e-mail each time a customs message is received related to a specific manifest.
    • It allows users to be notified when manifest related events occur like a: shipment / manifest acceptance, deletion, change or an amendment is accepted.  Users will also receive messages when an importer's / broker’s declaration has been received, has been accepted, the truck has arrived at the border, an inspection has occurred, when the shipment(s) has been released etc. 
    • Staff will find the feature useful when they must cancel a manifest and wait for the confirmation before submitting a new declaration. 
    • The feature can also be beneficial when staff are addressing other business requirements or when they may need to monitor manifests / shipments outside normal business hours or from outside of the office.
    • This feature can also improve productivity when customs systems are slow, down or outgoing messages are delayed since e-mails are automatically sent to users as messages are received.
  • CBSA's Release Notification System (RNS) messages are integrated into the system. 
    • These additional RNS messages improves a carrier visibility over some of the existing ACI messages because some messages are created later within the customs release process.  For instance, the “matched” message is sent to carriers when an importer / customs broker submits their declaration and it passes preliminary validations within the CBSA system.  It does not mean the importer's or broker's declaration has passed a Border Services Officer’s review or met the other government agency or agencies release requirements.  The declaration accepted message is a more reliable message sent by CBSA after all the validations and reviews have been completed.
    • The RNS system also allows the software to automatically highlight port discrepancies between a carrier's and customs broker's declaration.  This provides a carrier a tool theuy can use to proactively address potential border delays caused by port discrepancies prior to the truck reporting to the border.


Manifests Queued Up For Processing

  • When CBSA and CBP have delays and outages the eManifest Express software declarations are queued up for processing once the CBSA or CBP's systems become operational.  This allows carriers to continue to submit their ACI and ACE manifests during system outages reducing carrier delays and the potential customs penalties once the customs system(s) begin processing declarations. (Note:  Is some instances carriers may still need to implement their contingency plan to meet their reporting obligations.)   


Video Training Tutorials

  • Short video tutorials are available to show users how to operate the software.  
    • This great feature allows users to target their learning & review the software at their own pace.


ACI and ACE Lead Sheets 

  • ACE and ACI eManifest lead sheets can be printed, faxed or e-mailed to your Professional Transport Operators once the manifests have been completed.  


Print, email or Fax A8A Cargo Control Manifests  

Barcoded A8A cargo control forms can be created using ACI shipment information.

  • A8A's can be printed, faxed and emailed from the system.  
  • Creating the A8A's using the ACI shipment information will improve legibility, ensures shipment information reported in ACI matches the information.
  • Printed A8A cargo control documents can be prepared in advance used for In-Bond shipments, exceptional clearances, Failed PARS declarations, systems outages and may be optionally presented for a few other clearance types.  Carriers should refer to the eManifest business rules or refer to  CBSA D Memo D3-1-1 and D3-4-2 for additional information.
  • Please note:  The presentation of A8A manifests at the Border for planned In-Bond and Failed PARS declarations will be unnecessary as of July 1, 2019 as per Customs Notice 19-11


Internal Tools Built-in to Improve Communication, Visibility and Compliance 

  • An ACI prior notice countdown clock has been added to assist carriers in knowing when & whether the one-hour prior notice period has been met.
  • An warning flag / message has been added notifying users when an ACI manifest's ETA has exceeded 8 hours from the current ETA.  This flag has been added to assist carriers in meeting the ACI business rules.
  • e-mail notifications are automatically sent to users when CBSA requests additional information or a manifest declaration is rejected after the truck has arrived at the border.  
  • e-mail notifications are sent to users when CBP sends warnings related to outstanding In-Bond declarations. 
  • The software has comment screens at the shipment and manifest levels where users can enter information into the system they may wish to track. 
    • Users can use these screens to improve communication between peers and shifts and track specific shipment & manifest information.  
    • Carries may elect to use these comment screens to track clearance issues & border delays or to support detention charges.
  • A Verification History screen has been built into the system at the manifest level. 
    • This feature can be used for training and a quality control. 


ACI D4 Notices

  • The system incorporates the full suite of ACI notices related to the implementation of ACI Freight Forwarders functionality and CBSA's Single Window Initiative (SWI).  The next phase of the SWI initiative has already commenced with deadline for importers / customs brokers to be approved scheduled for January 1, 2019.  Carriers wishing to have better visibility or transparency into the statuses of their shipment declarations will benefit from these messages. 


One Database for Both ACE and ACI Declarations 

  • The truck, trailer, driver & passenger databases are integrated between the ACE and ACI systems.
    • Shipper and consignee databases can be searched and used between the ACE and ACI modules.  


Built in Support Wiki 

  • A comprehensive support Wiki is built into the system that includes:
    • An extensive resource of Canadian and U.S. customs information.
    • Instructions on how to use software.


Data Maintained Indefinitely 

Both CBP and CBSA have minimum record keeping requirements.  

    • This option may assist carriers in resolving customs inquiries, Customs Penalties, and in meeting their record keeping requirements.
    • CBSA has published highway carrier’s record keeping requirements (including electronic records) in D3-4-2 and within the Transportation of Goods Regulations.  The record keeping requirements specify carriers must maintain their records for at least three years after the declaration commencing January 1st the year after the declaration. 
    • CBSA has also notified carriers the ACI Portal is communication tool and is not been designed to meet a carrier’s record keeping requirements.  Carries using the ACI Portal must take additional steps to save appropriate electronic or paper-based records.
    • CBP requires carriers maintain their records for 5 years.  
    • Carriers who are using the EDI transmission methodologies or other providers should review their record keeping and compliance strategies to determine whether they meet the CBSA and CBP record keeping  requirements.  Note: If your EDI data is purged too early you may not meet your record keeping requirements.  One option may be to route your EDI data through eManifest Express using our API standard.
    • Non-compliant carriers may be subject to customs penalties.


No Database Limitations Related to Shippers, Consignees, Equipment, Drivers, Shipments & Manifests 

  •  The Software does not have any database limitations.
    • Both the ACE and ACI government Portals have limitations related the number of shippers, consignees and equipment. 


Easily Assign Another Carriers CCNs to Your ACI Manifest  

  • The software allows carriers to easily assign another carrier's cargo control number(s) / shipment(s) to their ACI manifests based on another primary carrier’s cargo control number(s).
    • This feature is used by carriers who are transporting another carrier's shipments and are typically used by contract carriers transporting LTL and carriers who are transporting brokered loads tendered by carriers who have assets and the capability of crossing the border.


Provide Canadian Proof Clearances based on the Release Notification System 

The RNS system can be used to produce a Release Notification Report.  This report meets CBSA proof of clearance requirements and can be used by carriers to provide a proof of release for shippers, consignees and third parties.  Carriers who affix their PARS label or cargo control number onto the bill of lading can use this report to reduce the possibility of releasing confidential invoice information to an unauthorized party. 


Spot Incorrect PARS numbers  

  • Due to the changes implemented by CBSA on March 5, 2017 carriers now will have to use the ACI EDI message "Document not on File" message to spot and address instances where an importer or customs broker may have incorrectly keyed the PARS or cargo control number.  (Note:  The frequency of this type of occurrence depends on a number of factors ranging from the number of shipments a carrier transports to the font and the size and type of human readable number on a PARS barcode or cargo control number.)  An PARS sticker legibility article can be found in the Insights from the Inside section of this website. 


 Query the status of any PARS shipment. 

  • The RNS system allows carriers to query the status of their PARS number or another carrier's PARS / Cargo Control number they may be transporting.  
    • This allows a carriers to have greater visibility into the statuses of the shipments they are transporting on behalf of another carrier.
    • This feature allows carriers to address potential delays by querying shipments they believe have been set up by the customs broker / importer and the EDI message has not been received from CBSA.
    • This system also allows carriers to obtain an electronic release for another carrier's shipment they may be transporting for record keeping purposes.


Create, Report, Export and Monitor US Bonds 

  • The software allows carriers to create IT, T&E and IE bonds ACE or V type bonds.  
    • Users can also print, fax or email the Transportation Entry and Manifest of Goods Subject To CBP Inspection and Permit, CBP form 7512 for bonds created within the system.
  • Bonds created within the system or created by a importer / customs broker and attached to an ACE e-manifest can be arrived and exported.
  • The status of US IT and T&E bonds declared on an ACE e-Manifests can be monitored.  Carriers can determine whether they are open, arrived, exported or have a warning message. 
  • Carriers can also arrive, export, submit port diversions, transfer liability and query the status of their US In-Bond shipments. (Additional subscription required.)